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MADAD (Consular Grievance Monitoring System)


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Grievances pertaining to Consular Services offered by Indian Missions/Posts abroad are being addressed through the new Grievances Monitoring System (MADAD) of MEA. Please register/login to lodge your Grievance in MADAD.
Processing Steps
  1. Click on "Register (New User)" and fill required details.
  2. Click on "Activation" link sent in email (or OTP sent in SMS to Indian Mobile Holders) to activate the account.
  3. Log in to the Consular Grievances Monitoring System (MADAD).
  4. Click on "Register Grievances" link to fill details of your grievances.
  5. Click on "Track Grievances Status" link to view latest status and processing done on your grievance.
  6. To view Frequently asked Questions, Click here.