For redressing of their employment-related grievances, Indian workers may contact the Consulate on any working day along with relevant information furnished in the following format or approach the concerned labour-court.
|Consulate General of India
(Community Welfare Wing)
Particulars of the Employee
|Passport Details||Date of Arrival in KSA||Place of Working in KSA
(village/City & Province)
Post Box No.
|No.||Date of Issue||Place of issue|
|Address in India
Particulars of the Recruiting Agency in India
|Name||Address||Telephone/Fax /Mobile Nos. & E.Mail Address||Registration No.|
|Mobile /Tel. No.||Type of Visa / Profession||Iqama No. & validity||Labour Court Jurisdiction|
Grievance(s)(Please tick the category )
instead of Final-Exit
|2||Long hours of work||8||Not Giving End-Of-Service Benefit (ESB)|
|3||Work Below Dignity/ Other Than Agreed||9||Declared Absconder by the Sponsor
On (date) --------------
|4||Illegal Confinement||10||Absconding From The Sponsor|
|5.||Manhandling/Physical Torture||11||Medical Emergency (
Pl give a brief description) & Nature of Help Sought (Financial /Legal)
|6||Not Allowing Exit/Vacation||12||Any Other (Pl specify below)|
Following is the list of Labour Courts which falls in the jurisdiction of Consulate General of India, Jeddah. For redressing of their employment– related problems, employees of all professions except following categories may file their complaints /representations in one of the labour courts in the jurisdiction of which they are working;
List of Saudi Labour Courts under CGI-Jeddah’s Jurisdiction
Where to register a complaint of a domestic worker – House Driver and Housemaid etc.
The Ministry of Labour’s Social Affairs Department of Saudi Arabia has established an exclusive office to deal with grievances of domestic workers (Drivers, Housemaids, Gardeners, Shepherds and farm workers) in Jeddah. All Indian expatriate workers falling under this category may approach this office for redressing their grievances with proper documentations ( Work Contract Copy, Passport Copy, Iqama Copy, Contact address and telephone number of the Khafil (Sponsors/Employer). The petitions should be in Arabic along with the supporting documents.
However, for redressing of employment-related grievances for those categories as mentioned above which have no opportunity to approach labour-courts, a new office under the charge of the Ministry of Labour and Social Affairs, Makkah Al Mukarramah Region, has been opened, in Jeddah. All domestic workers like house drivers, house-maids etc., can approach the abovementioned office on any working day with a representation/complaint neatly typed in Arabic along with supporting documents including copies of passport and Iquama (if in possession). The coordinates of the office are given below;
Office of the Domestic workers Committee,
the Director of Welfare & Guidance,
Consultant of Training & Social Research,
near Al Hamra (formerly Sofitel) hotel, Jeddah .
Telephone No. 6616688, Fax: 6653238, Cell: 0504658803